FAQs
How long does shipping take?
Orders are processed within 1 business day. Delivery times vary depending on your location, but orders estimated arrival is within 2–8 business days.
Please note that deliveries to remote regions may take up to 15 business days. Remote regions include Nunavut (NU), Northwest Territories (NT), Yukon (YT), as well as some northern and rural areas.
Do you offer free shipping?
Yes! We offer FREE Canada-wide shipping on orders over $200.
Can I track my order?
Yes, once your order ships, you will receive a tracking number via email.
Please note that transfer stickers/ decals shipped via letter mail do not include tracking.
Untracked letter mail is available at a lower cost. Please note that tracking is not included, so delivery times may vary. If an order is lost in the mail, we will do our best to help, but we strongly recommend choosing tracked shipping for added peace of mind.
What does personalization include?
We offer FREE personalization on select products. You can add a name or custom message to make your gift unique.
What if I have an issue with my order?
Contact us anytime. we’re here to assist you and ensure you’re satisfied with your purchase.
Is my payment secure?
Yes we use secure, encrypted checkout with trusted payment options like Google Pay, Apple Pay, Shop Pay etc.